At Smile More Dental Clinic – Manila, we prioritize protecting your personal information. As part of our dedication to high-quality dental care, we may collect the necessary personal information from you and other healthcare providers involved in your treatment.
Types of Data Collected
Our team is wholly dedicated to ensuring the confidentiality and security of your personal information. We restrict access to only those directly involved in your treatment, including dentists, dental professionals, and reception staff. We use security measures like user IDs, passwords, encryption, and firewalls to safeguard your data.
Use of Personal Data
We use your personal information to improve and maintain our dental services. We may reach you by SMS, phone, email, or any other messaging platform to provide updates or information about our services. You can expect us to message you regarding appointments and scheduling status updates. We may also share your information with Service Providers who help us manage our service, like our dental laboratory technician and staff. This data collection will help us better understand and visualize the dental work we all need to accomplish using outside resources.
Retention and Transfer of Personal Data
We retain your personal information as long as necessary and comply with all applicable laws and regulations. Although there may be limitations on the period, we can keep records, as anything beyond five years can have difficulty accessing them. We may transfer your information to other places, but we take steps to protect it and ensure it’s used appropriately.
Patient Access to Personal Data
Patients can access their personal information by submitting a written request with enough detail to identify the information they want. We’ll make the requested information available within a considerable period, not beyond 40 days. You may be charged an access fee, and we’ll inform them of the cost before proceeding. If we refuse a request, we’ll provide a written explanation and tell you of your options.
While we’re committed to protecting your personal information, we may need to disclose it under certain circumstances. This data sharing includes complying with legal obligations, protecting our rights and property, preventing or investigating wrongdoing, or protecting the personal safety of our patients or the public.
If you want to know or have any concerns about how we handle your personal information, feel free to contact us on our contact page. Our team is always willing to help you out.